- Login to i8 website and click on [Profile].
- Under ‘Account Management(iMONEY)’, click on [Credit Withdrawal].
- Fill in your withdrawal amount and check that the payer’s account details are correct, then click on [Submit].
- Check the withdrawal status under ‘Transaction Records’ in ‘History’ page. The status will change from ‘Withdrawal Processing’ to ‘Successful Withdrawal’ after our Customer Service Executive successfully validates the withdrawal details provided.
- The verification process of withdrawing may take 15-30 minutes.
*For any further enquiries, Please Contact our Customer Service Executive via ’24 Hours Live Chat’